skin-care-guarantee

The 60-Day Empty Bottle Satisfaction Guarantee

We are so confident our products will deliver real results, we offer a 60-day satisfaction guarantee. If for any reason you are not completely satisfied, you may return the unused portion or empty bottle of product within 60 days from the date of shipment for an exchange or a full refund of the purchase price.

satisfaction guarantee

“Before Rodan + Fields was a company, it was two doctors. First and foremost, we are physicians committed to healing our patients’ skin. We stand behind our products, but most importantly, we stand behind you.”
-Katie Rodan, M.D.

We want you to be fully satisfied with every item that you purchase from Rodan + Fields. So, if for any reason you are not completely satisfied, you may return the unused portion of the product within 60 days from the date of order for a full refund of the purchase price (less shipping and handling charges).

We suggest that you send your return via Federal Express or insured Parcel Post for your protection and to ensure prompt delivery. Please complete and enclose the Return Authorization Form located on the back of your Rodan + Fields invoice with your products.

 

 

RETURN INSTRUCTIONS:

For detailed instructions on how to return product Contact Us

Here are some important information in regards to refunds:

  • Make sure to save the packing slip that will arrive with your original order.
  • Items that are returned outside of the R+F return policy will be discarded and no refund will be issued.
  • An e-mail notification will be sent once all items are received and processed.